THE CUP BAR
-
The Design
*Decals are NOT sold separately, any orders that contain only decals will...
-
Quality
Everything we make is designed to feel special. Each Cup and Decal is thoroughly checked to ensure no flaws. Everything sold is made from durable, premium materials.
-
Shipping
Orders are packed and shipped out every Tuesday and Friday! If your cup was made Thursday or Friday, your package will be shipped the following Tuesday. You'll receive a tracking update once your order is on the way to you!
-
Costumer Service
We're all about good vibes and good service! If you have a question or concern, don't hesitate to reach out! We strive to ensure everyone has an enjoyable experience. We aim to respond within 24-48 hours!
-
Returns/Policy
Due to the handmade and custom nature of our items, all sales are FINAL.
However, if your order arrives damaged or incorrect, please contact us within 24 hours of delivery with photo proof. We'll make it right!! (If arrived damaged file a claim with USPS as well for reimbursement!)Air Bubbles: Most cups require a small air bubble to allow the liquid to safely expand, preventing the cup from cracking. Air bubbles may become slightly larger during shipping, this is completely normal and does not affect the quality or function of your cup.
Therefore, replacements or refunds will not be issued due to the presence of an air bubble.
Thank you for your understanding! <3